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OUR CLIENTS STORIES
I am Tamara, a single mother born and living in Ukraine.
Currently I and my two little children, Ivan (5) and Igor (3), are fleeing from our village in Ukraine to save our lives but we’re stuck in a refugee camp because of visa obstructions.
Please help me and advise me what I can do.
Hello! I am Valentyna. I’m a refugee from Ukraine, and now I live in Germany.
My daughter, granddaughter and I lived in a two-room apartment in a five-storey building in Mariupol. In March 2022, our home was destroyed because of the war. In the state service centre, I registered my destroyed apartment, but nothing happened. Now the city is being run by different authorities. I am far away and worried. I have the documents proving the apartment is mine. I do not know what I need to do in order to avoid losing my right to the apartment.
Please help me.
I am Svitlana, a 32-year-old teacher from Ukraine. I have two small children and used to lead a pleasant life there.
Then, on August 22nd, I had to flee Ukraine to save my children and begin a new life. I arrived in a small town in Germany. The problem is that the waiting times to get a visa are extremely long. I am therefore stuck in a refugee camp, waiting for the next steps.
Do you think you can help me?
I was registered as a self-employed person in Ukraine and received temporary protection.
Now, I need assistance with where to register to receive some financial support, as I have lost all of my income. I would like to ask whether in the future I can do business with a refugee status both in the new country and in Ukraine at the same time.
Many thanks, Oleksiy.
I applied for legal aid after I found accommodation in Germany through a popular website for arranging accommodation.
The person offering the selected accommodation asked me to go through a verification process, referring me to a fake website, through which I also made a rental deposit and paid the first two months’ rent. I should have received a warranty card, but instead I lost the money from my deposit, as well as the two months’ rent. The money was transferred to an account in another country. I contacted the accommodation agent and it subsequently emerged that this was a fraud.
Can you advise me on what next steps I should take?